|
Bookeen contacted me yesterday (finally). I sent another email, this time to the 'support' address(I had only found the 'contact' one) and waiting until business hours in France. I think that helped a lot, but since they're nine hours off from me it's awkward. They may get so many emails overnight it backs up and they catch up as they can around incoming messages, but if it's busy they never get to all of them. How about it? Do the people getting quick responses email during business hours for them?
|