Quote:
Originally Posted by taming
Thanks for the clarification. I have called twice and both times people understood English well enough. I had to ask them to slow down when they spoke to me as i had trouble understanding what is actually a normal verbal speed because i am not used to their accents.
FWIW, the call I made tonight was answered within a few seconds of my having made the menu choice. There was no waiting at all.
I usually prefer doing everything by Email, but I wanted to try the support line for myself. i had a question about a recent change (for which I already knew there wasn't a real answer yet) just to see how it was handled. i was very satisfied--though the follow-up by email has been less than wonderful even though it is being handled by Tier 2 in Canada.
PS: your answer was influenced by your personal situation as a time crunched mom of young kids. Mine is no doubt influenced by the fact that I am a social worker by training and an immigrant to Canada. Of course as an immigrant from the US I don't get complaints about my accent nearly as much as I get to hear some pretty amazing negative remarks about Americans. And they say Canadians value multiculturalism and are polite  . |
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You're an American 'import'? Small world...so am I. Raised in Phoenix, Arizona, most of my life spent in Van Nuys (the Los Angeles valley), and moved up to Canada later in life. I love both countries and love to state (when asked...) that I am a citizen of
North America. (large grin). I haven't really seen all that much of a (or should I type, 'eh') cultural difference between the U.S. of A. and Canada (except of course, for Quebec). Jeans are jeans, music is music, and food is food. Politics are also the same. Same old, same old. If they ever took away the 'appointed and argued' borders...we'd all flow into the melting pot together. Perhaps that will happen one day. For economic, and or social reasons. Who knows....