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You may have no objection to having update firmware in order for a new product to be usable, but I agree with TerryAJ that it should work straight out of the box. My TI crashed 1 hour after first use and was immediately returned.
There are just too many options out there right now to settle for anything less than 100%. After returning my TI, I bought a Kindle Touch and am delighted with it (I know you dislike Amazon, but try to accept the fact that many of us do).
Instead of TerryAJ having to go through hoops and swing a chicken over his head to get the product to work, he may want to try another reader more suitable to his particular situation.
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