View Single Post
Old 12-12-2011, 08:33 PM   #12
taming
Trying for calm & polite
taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.
 
taming's Avatar
 
Posts: 4,012
Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
Quote:
Originally Posted by Anjohl View Post
The Kobo call center outsourcing is just your typical unknowledgeable frustration buffer tasked foreigner.
Really? Really? What a nasty thing to say. And this from someone who reads so poorly that the fact that this was not the Kobo call centre didn't come into the picture.

I just had an amazingly good experience with Kobo Customer care about a half hour ago. The person had a thick accent, so i had to ask him to slow down a bit, but he was helpful, polite, and when he had to check with a supervisor for one of the questions I asked, he did it. I got a follow-up email less than 15 minutes later with an accurate summary of the call and an incident number.
taming is offline   Reply With Quote