Amazon: "They never struck me as being a sort of business in the consumer's interest. They're a ruthless, money-making devil."
Yes, because Waterstone's or WH Smith, Borders, Barnes and Noble (insert just about any shop here) and are in business to serve the consumer and not to make money.... right? Seems a bizarre statement to make. Though I suppose those who don't like Amazon will lap it up....
Good luck to him though!
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