Quote:
Originally Posted by RainingLemur
I don't mean to cause you more grief for your loss... But, would it be at all possible to see a picture of the display? I'm curious to see how bad it is.
And, yes, get in touch with their CS. They'll remedy the situation, or at least they should.
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Contacted Kindle this past Tuesday. After some discussion with the representative, a replacement was ordered and was received within 24 hours at a hotel I was staying at. Cannot say enough good things about their response. Absolutely wonderful service.
Uploaded a photo of the screen - not very clear, but it does show the problem. As someone posted it appears to be a broken glass, but there was nothing wrong with it when I put the Kindle down on the car seat, but broken when I picked it up some 5-10 minutes later. Strange.