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Old 12-10-2011, 06:55 PM   #6
fireman0174
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fireman0174 began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Jul 2011
Device: Kindle
Quote:
Originally Posted by RainingLemur View Post
I don't mean to cause you more grief for your loss... But, would it be at all possible to see a picture of the display? I'm curious to see how bad it is.

And, yes, get in touch with their CS. They'll remedy the situation, or at least they should.
Contacted Kindle this past Tuesday. After some discussion with the representative, a replacement was ordered and was received within 24 hours at a hotel I was staying at. Cannot say enough good things about their response. Absolutely wonderful service.

Uploaded a photo of the screen - not very clear, but it does show the problem. As someone posted it appears to be a broken glass, but there was nothing wrong with it when I put the Kindle down on the car seat, but broken when I picked it up some 5-10 minutes later. Strange.
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