What whoever means is that a kindle reboot requires holding the power switch in the on position for at least half a minute. Due to its size and position, this can indeed cause your finger to cramp. Perhaps the "hundreds" of resets that you say you did were done too quickly, without holding the power button long enough.
Also, for a reboot to be successful, the USB cable must be disconnected. You might need to release the power button and press it a second time to get the kindle to start up after the reset.
Be sure that the kindle battery is charged. Opening the kindle case with a knife can damage the display cable and make it appear frozen, when it is actually working. Has the case been opened?
If all else fails, call amazon for support. They are generally very helpful.
Last edited by geekmaster; 12-10-2011 at 01:45 AM.
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