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Old 12-09-2011, 03:02 PM   #10
rjcroy
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Posts: 167
Karma: 1147338
Join Date: Jun 2010
Location: New Zealand
Device: Sony PRS-T3, Kobo Touch
Quote:
Originally Posted by vishcompany View Post
You still could try to recover your device. There is an update-mechanism, which will flash the firmware from an sd-card. Similar cases worked out well. See here.
I want it to stay under warranty, and seeing as it is only a few days old, and only successfully booted once, if it is bust I want it replaced under warranty. The other aspect is that this is a Japanese version PRS-T1 with the Japanese firmware, which is not the typical subject of this forum.

We called Sony Japan support. At first they tried to fob us off by saying that we weren't charging it with a Japanese laptop!
But now a friend is going to take it back to Japan next week, and Sony Japan said they would collect it from the friend's house in Japan and assess it. hmmmm, we will see.

Last edited by rjcroy; 12-09-2011 at 03:13 PM.
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