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Originally Posted by PookaLady
Customer Service told me to try a hard reset.I have not done it yet.I have to leave and go to doctor.
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What's going on is there are some files left over the app does not get rid of when uninstalled. Alot of apps are bad about this.
Use ES File Explorer to delete them manually. Look for a folder with that name or similar then delete it.
This is from a reviewer.
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use this app, androexplorer, and go to the sd card content. go into gameloft and hold it in to get delete option! worked like a charm! you're welcome!
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You can use ES File Explorer and do the same thing. Looks like the folder to delete is called Gameloft.