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sassanik · 12-09-2011, 12:49 PM

I have to say I had a good experience with Pocketbook when my reader broke. I contacted them and mailed them my reader, they sent me a new one. My screen was broke, not sure how I managed that (well other than my using it all the time LOL) anyway they replaced it and had me a new one in a little over a week.

I am still happy with my little PB360, its stylish and I love the way the buttons are placed.

I am getting a Kindle Fire for Christmas, but it is more for its extras than for reading.

I think most of the companies have some user issues, in my case I am not surprised when I break my reader because I am at the very high end of user, I usually read 3 to 4 books a week. So by default I am going to break mine faster than someone who only reads a book or less than one a week.

Amy

12-09-2011, 12:49 PM	#96
sassanik Guru Posts: 774 Karma: 1211741 Join Date: May 2008 Location: Oregon Device: EB1150, iPhone, Cool-er Purple, Pocketbook 360, Kindle Fire	replaced I have to say I had a good experience with Pocketbook when my reader broke. I contacted them and mailed them my reader, they sent me a new one. My screen was broke, not sure how I managed that (well other than my using it all the time LOL) anyway they replaced it and had me a new one in a little over a week. I am still happy with my little PB360, its stylish and I love the way the buttons are placed. I am getting a Kindle Fire for Christmas, but it is more for its extras than for reading. I think most of the companies have some user issues, in my case I am not surprised when I break my reader because I am at the very high end of user, I usually read 3 to 4 books a week. So by default I am going to break mine faster than someone who only reads a book or less than one a week. Amy