Thread: Kobo in "trouble shooter" consumer news story
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Old 12-08-2011, 08:32 PM   #1
anonymoose
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Device: Kobo Glo, Kobo Aura, Kobo Touch, Kobo app on iPhone
Kobo in "trouble shooter" consumer news story
Complaints about Kobo's customer service (or lack thereof) showed up on Global Edmonton's news tonight.

Video here: http://www.globaltvedmonton.com/vide...rouble+shooter

And Kobo posted this on their blog:
http://blog.kobobooks.com/an-update-for-our-customers/

I have a ticket with them right now, and it's taken just over 2 weeks for them to reply and tell me that they are pushing my case to Tier 2.
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