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Old 12-08-2011, 11:19 AM   #92
chuckz
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Posts: 39
Karma: 10780
Join Date: Jul 2010
Device: none
Quote:
Originally Posted by Sil_liS View Post
To buy Pocketbook readers in general, or just the 301?

And regarding the statistics on the broken screens: consider the location of the poster. It is possible that Russians are more interested in buying readers that can display Cyrillic characters, and if a kindle is broken, they probably get it fixed or replaced by amazon, not a third party tech guy.
The quality of later products might have improved,
and the statistics is very approximate, that's true.

There is a practice, however, of recalling bad products.
Or fixing/replacing broken devices of that category - not just abandoning the customer: OK, our next product will be better, try again.

That's why I will go to Sony or Kindle the next time.
(Kindle shows Russian + other characters, it is easy to try and return, etc.)

Every company has growing pains. I've paid my share for the product to let them grow - and no "thank you", no apology.

It might sound naive, but that's psychology of a consumer: I'll go to Amazon, where they would apologize and replace a bad product.

Quote:
Originally Posted by jshzh View Post
The new Kindle and Sony haven't won me over yet. I expect my 602 to last at least for 4 years before I update it.
Alas, I had expected mine to last, too!
Good luck to you

(Going to Kindle in this case is like an unrequited love story - I love PB, but he/she does not love me, I have to get married with a second choice)

Last edited by chuckz; 12-08-2011 at 11:55 AM.
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