ok, i've seen that the problem is with chapters coding.
<p class="MsoNormal" style="line-height:11.25pt;"><b><span style="font-family:Verdana; font-size:18pt; color:rgb(102,102,102);"><font face="Arial Unicode MS">Chapter 2. Genetic
Disease </font><span style="font-family:Verdana; font-size:12pt; color:rgb(51,51,51);"><font face="Arial Unicode MS"> </span></b></font></p>
I've tried convert the document with enabled heurystics but it didn't work for me.
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