Quote:
Originally Posted by wannabee
Some companies have twitter, youtube, and Facebook as well as various email accounts all opened by individuals in their own names. But when they leave . . . . . . . . . . . . . . . . . . .hello . . . . . . . . . . . . . . .hello . . . . . . . ... .. . .. . . .hello
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That's why I really like Skype. I don't mind calling a company, getting shunted around from office to office until I get some satisfaction. It only costs a few cents, even internationally. If I'm not getting the sort of help I want, I just say 'please let me speak to your supervisor.' Eventually you reach the top. The owner or president DOES care about every single customer, and has no need to make power plays showing customers how important he is, the way department heads so often feel the need to do.
Stitchawl