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Old 12-06-2011, 02:19 AM   #29
jojoba
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Posts: 277
Karma: 1039638
Join Date: Nov 2011
Location: Europe
Device: Kindle Paperwhite, iPad 3gen, Cybook Odyssey FL HD
Quote:
Originally Posted by Pomtroll View Post
They pick it up for you? I had to use a sticker from Sony & take it to FedEx to send mine back. Had no problems. I guess I've been very lucky with my dealings with Sony....thank goodness.
I have literally begged them on the phone for the option of going to the post office or FedEx to send it back to them. They can't provide me with an address and say this option is not in the 'system'. My only option is their courier service who never calls/ can't send me a working phone number that I can call them back on.

I'm now going to try to send it for service instead because then there is actually a physical address in town that I can go to *sigh*
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