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Old 12-05-2011, 03:35 AM   #7
Andy_T
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Posts: 431
Karma: 5121676
Join Date: Oct 2011
Location: Hannover, Germany
Device: iPod touch, iPhone, iPad, Kindle KB, NT, Fire, PW II
Kut, very sorry to hear that!
A broken Kindle can not be repaired, but my Kindle 3 also broke when I was outside of the US and they shipped me a replacement.

They only could ship it to the US, as the one I have (special offers edition) is only available there, otherwise they would even have shipped me one in Germany from the German amazon subsidiary, where I live. So a friend had to bring it for me from the US. Definitely call Kindle support (NOT the normal Amazon support)!!! They did not require me to send in the broken one, they just de-activated it online.

Best regards,
Andy
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