Quote:
Originally Posted by bjones6416
Huh. Having lived in both carbon paper/snail mail days and the email age, I've found email to be much more effective. Skillful use of cc's and forwarding of emails leaves an information trail that's hard to erase or lose under that pizza box on the desk.  |
Perhaps... But I've found that all too often e-mails get ignored and ignored and ignored... right up until you add the phrase 'my next message get's cc'd to every Usenet group, Internet Discussion Forum, and YouTube.' For some reason, that seems to work pretty well.
But all joking (perhaps) aside, I just encountered another problem with e-mail complaints last week.
I found a wonderful 'information manager' program to replace the old Windows 3.1 'Cardfile' that I kept importing from one Windows upgrade to the next. I've been using it ever since 3.1 but it really is quite limited.
Then I found this new program. It's called
AzzCardfile and it really does work very well for my needs. None of the limitations of the old Cardfile, plus a whole lot of very convenient additions.
I'd been test driving it for a while and decided to buy it. Looking at the website I noticed that if I made a link to it on my website, the company would give me the license for free. I made the link, even added a page with my comments about the program, and sent word to the company... and sent word to the company... and sent word to the company... and sent word to the company
After several tries, I researched another address for the software and wrote to that address a few times.
Finally, I got a response from the creator of the program, apologizing for the fact that the person who maintains the website is no longer with the company... He had no idea that e-mail was even building up. He did immediately send the license information, but it was only luck that he was doing a 'fly-by' of one of his sites and noticed the problem. A big envelope marked URGENT in red letters would have gotten noticed a lot sooner.
Stitchawl