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Old 12-04-2011, 04:52 PM   #13
library addict
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Posts: 13,129
Karma: 37197878
Join Date: Nov 2010
Location: USA
Device: Nexus 7 2, Samsung Galaxy Tab A 8" (retired=Sony PRS650, Kobo Mini)
I used the 35% coupon. Thanks.

FWIW, I've had 4 or more books that have been horribly formatted, something went wrong with the download, etc so have dealt with Kobo customer service multiple times. They are so slow, but each time I either received a refund or a corrected book. It often takens more than a month, but I just keep emailing them and eventually they do it. Their lack of customer service is one of the reasons I only shop there when they have coupon codes.
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