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camy1025 · 12-03-2011, 11:41 PM

Can anyone help me? I have an enTourage eDge that I cannot use. In May I tried to update it but each time I went to the support site, the download failed. I have a list of errors on the Reader screen that won’t go away. Every time I try to open a book from the library the reader tries to open but the book does not appear. Instead a list of errors comes up. I became ill and was inn therapy for a while. When I was able to go back again there was no support for me. I have many books that I down loaded in my library but cannot open any of them. On the Reader side of the tablet there is a list of updates/errors I need but I have nowhere to go for the updates. These updates/errors listed are as follows:

Code 45 An unexpected device error has occurred. Please try again.
Code 46 Network connection error, please try again.

Adobe DRM ErrorsCode 60 Your Adobe DRM ID or password is invalid.
Code 61 Your date, time or time zone is not set properly. Please update your time settings and retry.
Code 62 you have already fulfilled this content using another Adobe account.
Code 63 You are not licensed to view this adobe content.
Code 64 DNS resolving to an IP address timed out. Please check your internet connection and try again.
Code 65 The Adobe ACSM file is corrupt. Please try again.
Code 66 This device is not activated with Adobe. You must register before you can proceed.
Code 67 You have reached the maximum number of 6 activations with this Adobe ID. Please use a different Adobe ID to activate this device.
Code 68 There were issues downloading the content from the network.
Code 69 Network connection error. Please try again. (Timeout error from Adobe.)
Code 70 Network connection error. Please try again. (Timeout error from enTourage Systems, Inc.)
Code 79 Unknown Adome DRM error.

Software Update Errors
It's as if all my information was deleted. I tried the last of October and today to re-register and got a Code 80 error, whatever that is. HELP!!!!!!!!!!!

12-03-2011, 11:41 PM	#1
camy1025 Junior Member Posts: 8 Karma: 10 Join Date: Dec 2011 Device: enTourage eDGe	enTourage eDGe Can anyone help me? I have an enTourage eDge that I cannot use. In May I tried to update it but each time I went to the support site, the download failed. I have a list of errors on the Reader screen that won’t go away. Every time I try to open a book from the library the reader tries to open but the book does not appear. Instead a list of errors comes up. I became ill and was inn therapy for a while. When I was able to go back again there was no support for me. I have many books that I down loaded in my library but cannot open any of them. On the Reader side of the tablet there is a list of updates/errors I need but I have nowhere to go for the updates. These updates/errors listed are as follows: Code 45 An unexpected device error has occurred. Please try again. Code 46 Network connection error, please try again. Adobe DRM ErrorsCode 60 Your Adobe DRM ID or password is invalid. Code 61 Your date, time or time zone is not set properly. Please update your time settings and retry. Code 62 you have already fulfilled this content using another Adobe account. Code 63 You are not licensed to view this adobe content. Code 64 DNS resolving to an IP address timed out. Please check your internet connection and try again. Code 65 The Adobe ACSM file is corrupt. Please try again. Code 66 This device is not activated with Adobe. You must register before you can proceed. Code 67 You have reached the maximum number of 6 activations with this Adobe ID. Please use a different Adobe ID to activate this device. Code 68 There were issues downloading the content from the network. Code 69 Network connection error. Please try again. (Timeout error from Adobe.) Code 70 Network connection error. Please try again. (Timeout error from enTourage Systems, Inc.) Code 79 Unknown Adome DRM error. Software Update Errors It's as if all my information was deleted. I tried the last of October and today to re-register and got a Code 80 error, whatever that is. HELP!!!!!!!!!!!