We've almost always been with Verizon and it's been bearable for most of the time and great since we got Fios (we were one of the first in our area to get it for internet and 18 months later when TV was added we got that, too.) We had Verizon back when it was He!! Atlantic on dial-up, then ISDN and ADSL (DH's company paid for internet access) but the worst service we ever had was with Adelphia, now Comcast. Adelphia had the lousiest cable service I've ever encountered. They went digital, forget high def, years after everyone else did, constant service disruptions, and lousy reception. Even with all that we decided to try cable internet when it first came out for the frist free month and it never worked! The technicians couldn't make it work. They tried several different cable modems, reconnected it, performed Voodoo rituals but nada. At that point we dropped Adelphia completely, stayed with Verizon for internet and hooked up with Dish Network for TV service.
I'm telling you to take care of squirrel problem get yourself some powdered coyote or fox urine and the squirrels will leave you alone, the #$%* tree rats.