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Originally Posted by fezley
Concerns/questions about the Kobo Touch:
- I've heard these break and malfunction pretty often and customer service is dismal. I live in the US and fear this will make fixing the Kobo, if I ever needed to, much more difficult than fixing the Nook. Are there any US KTouch users that haven't had trouble or have had problems resolved fairly quickly?
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Not sure they really break and malfunction pretty often. I have all three of their e-ink readers and I've never had a physical problem with them. Boards tend to get the people with problems and more so when the service isn't great. I won't try and defend the customer service because overall currently it isn't great.
Quote:
Originally Posted by fezley
- I have no problem buying from the Kobo bookstore but did a bit of research and saw that some titles are $1 to $2 more expensive than on B&N and Amazon. I also vaguely recall reading somewhere that people have had issues with charges on the Canadian Kobo store when buying from the US. Truth or untruth?
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I know at one point a quite a while ago Kobo was in the process of setting up a U.S. legal entity for credit cards. Some people were having issues with bank thinking they had fraud going on due to multiple charges from a "foreign" country and/or getting dinged with service charges for buying in a foreign country. I assume this got worked out but since I live in Canada I can't confirm that.
Quote:
Originally Posted by fezley
- No page turn buttons. I frequently use my iPhone with one hand when eating, sitting at my desk, etc, and imagine I'd be doing the same with the Kobo. Is it that difficult to turn the page using one hand (the left)?
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This should work. I do it all the time but YMMV. Newer firmware (might not be on display models) allows you to set left or right 1/3 of the screen to be forward or back. Default would be right side of screen takes you forward, but if you want you can make left side forward/right side back.
Quote:
Originally Posted by fezley
- How annoying and/or common is the unresponsive touch screen page turn issue?
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I don't really have an anything more than the rare time with this. I know there are some people that have bigger issues with this. I think it is a combination of firmware/hardware and the way some users might tap or swipe.
Quote:
Originally Posted by fezley
Concerns/questions about the Nook:
- They don't offer Georgia (a favorite of mine that the Kobo also has)
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One nice thing about the Kobo is that you can just drop whatever font you want to use (common formats compatible) on it and select them as you desire.
Personally, I love my Kobo. I think for e-readers it's important to actually get one in hand and compare it to see what you like as preferences will vary. The one caveat to this is to realize that the demo models will often have outdated firmware that may not show off all the features and/or may exhibit problems that have been solved by firmware upgrades.