Quote:
Originally Posted by taming
jb1: you were upset that you did not get offered a solution the same day you told Kobo about it. Now that they have responded, told you what they think it is, and have given you a way to take care of it, you are worried. Ultimately, Kobo cannot do anything to make you worry less. That part of it is your responsibility.
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Wow...thanks...I guess. I wasn't looking for a lecture just wondered if other people had the same thing happen to them and wondered if anyone here with some techinical background would think it was a software issue since my issue came up right after my kobo device got updated.
I thought this forum was for people to discuss their issues with kobo to help eachother. I wasn't using this forum as therapy for my worries.
As an aside, I worried after a day becaue a friend of mine was still waiting for a response after contacting kobo a week before and after reading the forums and hearing that other people could not get help from Kobo at all. I was very happy that I was wrong about that and I thought I should note it for others.