Quote:
Originally Posted by murraypaul
And I don't agree with the latter point that people are making at all.
He wasn't stupid to not back up his Amazon books, he was entitled to accept the representations he had been given that Amazon would do that for him. If he was blameless in the account being closed in the first place, then he is entirely blameless.
I just find it hard to swallow that Amazon would close the account of someone who had spent $1000 with them for no reason. They like people giving them money, and I think in general most people have found Amazon customer service very responsive, so on the balance of probabilities I think there is more to this story than we have been told.
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I can understand your feelings...but hasn't Amazon screwed customers in the past before? 1984 ring a bell for anyone? Lawsuits had to occur to ensure that situation doesn't happen again. Just because you haven't seen it happen a lot doesn't mean it doesn't happen.
I can't see Amazon giving a $1000 gift card to someone AND encourage that person to open a new Amazon account if they closed his account based on some illegal/immoral/whatever rules. They would just close the account and move on. If a company decides that your current account is a problem, they've probably already washed their hands of you as a customer.