If the "user hostile" bit is the slow page-turns... eink is like that. My impression is that in terms of menus and on-device library management the Sony is pretty middle of the pack - it's crap for library management, just like everything else. It's also mediocre for menus, but that seems to be because the designers are fixated on the 10 "soft buttons" down the side. I'm also annoyed then when i type in page numbers it draws them all one at a time before it jumps to the page. It'd be just as fast to jump as soon as hit the enter button nd let me discover that I went to the wrong page that way, but if it did that then the other 90% of the time I'd get to my destination about 2s faster.
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