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Usage is not free. I have had this device with Virgin Mobile service since mid-Oct. I have not had any problem with it getting warm. I have had very good service and used it recently while traveling from Oklahoma City to Myrtle Beach. I have not had any problem with it being sluggish. I have the $50/month unlimited plan. They do have a notice in small print that they may slow down the speed to dial up if you go over 2.5 GB in a month. I did go over that during the month and did not notice a reduction in speed.
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