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Old 11-30-2011, 03:01 PM   #13
exNookie
Member
exNookie has learned how to buy an e-book online
 
Posts: 20
Karma: 90
Join Date: Jul 2011
Location: Calgary, Canada
Device: Kobo Touch
I have good news to report. Perhaps Kobo is improving their customer service. Yesterday I received an email that the book I bought (twice due to a website error) and never received is now available for download. I was able to download it successfully.

I need to check my credit card now to see if they gave me a refund for the second purchase.

So far so good.

Thanks kobo!
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