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Old 11-30-2011, 09:51 AM   #5
ProfCrash
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The Amazon hinged unlighted case. It was a specific type of case. The hinge was causing issues. Since there are very few hinged cases and Amazon fixed that problem a while back, I would be surprised if that was the problem.

Did you talk to Amazon support or Kindle support? If you talked to Amazon support, call Kindle support. You might get a better result through Kindle support.
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