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Old 11-29-2011, 08:24 PM   #102
Andrew H.
Grand Master of Flowers
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Posts: 2,201
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Join Date: Oct 2010
Location: Naptown
Device: Kindle PW, Kindle 3 (aka Keyboard), iPhone, iPad 3 (not for reading)
Quote:
Originally Posted by ilovejedd View Post
Somehow, I don't think that's the case (not unless you keep your device offline or block the Kindle app on a firewall). I bought a (pretty horribly formatted) Kindle ebook from Amazon. I requested a refund from Amazon and within 5 minutes of the CSR processing the request, the locally downloaded copy of the ebook was removed from the Kindle for PC and Kindle for iPad libraries. In my case, I obviously don't care as I have no intention of reading the ebook. However, imagine if the same thing had happened to a personal library of hundreds or thousands of purchased books because the account was suspected of being hacked. The only way to have circumvented that was if you had made DRM-free back-up copies of your ebooks - not really something the average consumer bothers with.
They didn't take his books from his device (read the linked article). They just denied him access to his Amazon account. If he had downloaded the books, he would not have had this issue.

(I know that Amazon can remove books from devices; I've also returned books, and that's what happens with library books, too). But that's not what happened to this guy.
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