Quote:
Originally Posted by pokee
The instructions for the factory reset do not include removing / plugging back in the battery.
Did you follow the instructions for the factory reset as published by Kobo? If so, you should be exchanging your Vox, as it is likely a hardware problem...that's my guess, anyway...
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I know they didn't include that, it was the only way to make sure that it's a *fresh* turn on/turn off.