Quote:
Originally Posted by HarryT
Well, when my Sony Laptop broke last year, I tried taking it back to "PC World", where I bought it from, and they told me that I had to return it to Sony myself for repair. I'm sure that a big outfit like PC World is acting in according with consumer law.
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Well, in Sweden a least it is standard procedure that big outfits like PC World lies about the rules and laws. For example they do it regularly when they try to sell you an insurance.
It is allowed to tell the customer to send it to somenody else but that should not cost the customer a lot of money.