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Ogien, I would still try the reset button before doing a reset to factory. From my POV, the order to try things always starts simple: turn the Vox off and on, then progresses through turn it off, holding the power button down for 10 seconds before restarting, to doing the internal button reset, and then if none of those things work, doing a factory reset. The one exception to that order is if it is the Kobo app itself that is borked, in which case, I would reload that before I did a whole device factory reset.
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