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This whole conversation makes me think of Wicked.
The musical Wicked is wonderful but in accordance with 'tradition', you can't buy a copy of the performance, because that would supposedly cannibalize live sales. The people who think this is a stupid, stupid position argue that (1) most fans will still go see the live performances when convenient/possible, so you're getting twice the money from the fans and (2) the fans would like to show their elderly, bed-ridden grandmas who cannot possibly drive 3 hours to attend a live show.
And, of course, (3), the whole thing is probably available in bootleg form on the internet at this point anyway.
Well, and (4), the amount of people you can reach with live sales is pitifully small compared to the people you can reach with, say, Amazon.com.
Ableism is an issue in our country. Earlier this year I had to have a huge fight with DishNet over their lack of captions on "child units" in the house. (I switched to DirecTV, and they have captions for all units, yay.) There was NOTHING on the DishNet site about this issue, and in fact, there was contradictory information on their ad-copy that frankly conflicted with the reality. It took hours and hours and hours of work -- and social networking -- just to get them to waive the $300 "contract breaking fee" because their "service" didn't service adequately the members of my household.
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