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Old 11-26-2011, 03:04 PM   #13
tonyvcr
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tonyvcr began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Nov 2011
Device: Kobo Vox
My Vox had one problem before the update - it wouldn't charge in sleep mode. I had to power it off before it would charge.
After the update, I'm finding similar problems to those described in other threads - not waking out of sleep mode and freezing at random times.
I've put a call into Kobo tech support, and was told my problem was being sent to Tier 2, but I've not yet had a response.
Has anyone tried the factory reset and, if so, did it clear these problems?
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