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Old 11-26-2011, 01:32 PM   #1
arlenec
Junior Member
arlenec began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Nov 2011
Location: Canada
Device: kobo vox
Unable to open books on Vox

Hi, I recieved my Vox about 3 days ago and have not been able to read any books that I have purchased thru Kobo. Every time I try to open them, I receive the following message "Sorry!, We couldn't open this item. We're working to fix the problem-- please try again later." I am beyond frustrated with this. I tried Kobo customer help last night and it was not a pleasant experience, I'm hoping some here may be able to explain what the heck is going on.
thanks Arlene
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