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Old 11-25-2011, 07:34 PM   #5
Live2Read
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Posts: 12
Karma: 5810
Join Date: Nov 2011
Device: Rooted Sony PRS-T1 w/ Alternate Home Screen; iPhone 4s (Audiobooks)
I have this exact issue with my prs-350.

It was fully charged on Tuesday, worked fine on Wednesday, I did not use it on Thursday, and on Friday (today), the screen is blank, the amber light is flashing, and the computer does not see it when connected.

I was able to fully charge it again with an AC adapter - I got it to go to a steady red light by pressing the reset pinhole and plugging in the AC. The light turned off after about an hour. Tried a regular reset again; after I press the reset pinhole for 5 seconds and turn on the power, the amber light blinks but the screen never comes on. With no display, I can't do a factory reset either.

The up side is it is still under warranty and eligible for an exchange. I really want to erase the contents before sending it away, though I don't see how that's possible if the computer won't recognize it.

Any ideas/suggestions?

Thanks!
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