Quote:
Originally Posted by HarryT
Precisely. We know, for example, that Amazon will lock the accounts of people who abuse Amazon's generous returns policy by persistently buying and returning high-value items.
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That may be, Harry, but if that is the basis for Amazon's not allowing access to items bought and paid for, I'd consider that theft on Amazon's part. Amazon doesn't have to allow the abuser to buy more goods, but does have to either refund the purchase money or allow access to the purchased and paid-for goods.
Doesn't matter the reason why Amazon no longer wants to deal with the customer -- Amazon certainly has a right to not sell goods to someone who violates its policies or abuses them -- but that does not give Amazon the right to block access to already bought and paid-for items.
I don't shop at Amazon so I'm not familiar with its terms, so I ask: Does Amazon state anywhere that returning more than x number of items within y period of time will cause Amazon to lock the customer's account? Or is this just at Amazon's whim -- that is, I buy and return 3 high-value items and they lock my account but they don't lock your account after you have bought and returned 5 similar high-value items?