Thread: How much will shipping end up costing if you need a repair?
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Old 05-16-2008, 03:23 PM   #8
delphidb96
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Posts: 2,999
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Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by noxxle View Post
If purchased in the US from either NAEB or Books On Board, do I still have to ship overseas?

*edit* I just noticed Books On Board offers extended warranties... How is that going to work? I dont think Bookeen even offers that. What if the device fails after Bookeen stops producing the Gen3?
Yes. We at NAEB *sell* the Cybook. We don't have the facilities (nor the permission) to *fix* the Cybook. So sending it to us and having us forward it on just adds to the time delay.

Derek
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