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taming · 11-23-2011, 01:03 PM

It could be a wonky USB port on the Touch itself. Are you able to check it out on another computer, just to be sure it is not the USB port on your Mac Book? If it is the device, you will need to contact Kobo support for a return/replacement, unless you bought it locally and they will do an exchange.

11-23-2011, 01:03 PM	#2
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	It could be a wonky USB port on the Touch itself. Are you able to check it out on another computer, just to be sure it is not the USB port on your Mac Book? If it is the device, you will need to contact Kobo support for a return/replacement, unless you bought it locally and they will do an exchange.