I received a reply from Amazon:
Quote:
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Originally Posted by Amazon
Hello,
I apologize for the inconvenience you had with the Kindle.
Thank you for writing to Amazon.com with your comments about the Kindle Screen.
However, this is something that we need to take serious consideration for change in how this process works.
To ensure the utmost attention, I've also passed your message on to the appropriate people in our company. We value customer feedback such as yours as it helps us continue to improve the service and selection we provide.
We appreciate the time you have taken to share your feedback with us. It's important for us to hear how customers feel about all aspects of shopping at Amazon.com, so we can continue to improve our store and the service we provide.
The Kindle Team will carefully review your comments and suggestions.
Thanks for your interest in Kindle.
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Sounds a bit promising if they're actually considering my comments.