Thread: How much will shipping end up costing if you need a repair?
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Old 05-16-2008, 11:13 AM   #2
delphidb96
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Posts: 2,999
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by noxxle View Post
I am very interested in the Cybook, but I am afraid the warranty is almost useless for me. If I needed to have my device repaired, I would have to pay shipping fees. Currently, bookeen is charging 33 dollars to have this the gen3 shipped to America. When sending your device in for repairs, how long does it usually take and must the consumer pay for shipping both ways? If the consumer pays for all shippings fees that could mean paying over 60 dollars for a simple repair.
You'll have to pay shipping - and that's going to be high for any shipment using a fast delivery time. Sorry, that's just the way it works when shipping from here in the US to France. I've been hit up twice now. (And I made the mistake of using FedEx - *REGULAR*, not the 'guaranteed to get there "tomorrow" rate - from here in California to Bookeen, one time. ONE HUNDRED FORTY-SEVEN DOLLARS! One way! And it still took eight days to arrive!) So if you have to send it, do so USPS International Priority or use UPS.

Derek
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