MobileRead Forums - View Single Post - I think Onyx China is bullcraping (M90 exchange for M92)

jian1 · 11-23-2011, 01:12 AM

Can someone other than myself *harrass* their haedquater in China as well? The lady seems to uncare of anyone else and she hinted that, they made this event as discreet as possible to not attract attentions from abroad.

The lady went around and told me that if I were able to ship them the item during the event, they were OK to honor the exchange even if I live in Canada, and they would ship M92 back to Canada, but I missed the deadline ... no luck for myself. So.... You were willing to exchange the POS but unwilling to make an announcement over the website of ONYX-USA? Why? Fooling us around while secretly abandoning us? It's like either you were lucky to be able to read Chinese or you were neglected and doomed to stuck with M90 for your lifetime.

I bet their purposes were not to attract anyone else other than chinese users, maybe the Chinese ones complained alot to their headquarter while we were the silent sheep awaiting for slaughtering. I felt this business practice is unethical, and down-right wrong!

This is their support phone line, 4008860830. dial 011-86-4008860830 can get you through if u were a residents in North America. Hope if you got enough people whining they would finally treat us equally.

11-23-2011, 01:12 AM	#8
jian1 Banned Posts: 140 Karma: 5766 Join Date: Jan 2011 Device: Onyx Boox M92	Can someone other than myself harrass their haedquater in China as well? The lady seems to uncare of anyone else and she hinted that, they made this event as discreet as possible to not attract attentions from abroad. The lady went around and told me that if I were able to ship them the item during the event, they were OK to honor the exchange even if I live in Canada, and they would ship M92 back to Canada, but I missed the deadline ... no luck for myself. So.... You were willing to exchange the POS but unwilling to make an announcement over the website of ONYX-USA? Why? Fooling us around while secretly abandoning us? It's like either you were lucky to be able to read Chinese or you were neglected and doomed to stuck with M90 for your lifetime. I bet their purposes were not to attract anyone else other than chinese users, maybe the Chinese ones complained alot to their headquarter while we were the silent sheep awaiting for slaughtering. I felt this business practice is unethical, and down-right wrong! This is their support phone line, 4008860830. dial 011-86-4008860830 can get you through if u were a residents in North America. Hope if you got enough people whining they would finally treat us equally.