Quote:
Originally Posted by DiapDealer
Customer service via chat + customer service via email = teh suck. Don't bother... why does anybody bother with these worthless services?
Customer service via phone = da bomb!... in minutes... sometimes almost instantaneous. Why don't people get this?
If you want answers... CALL THEM!! Humans are there just dying to talk to you! 
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I agree 100% They even ask if you want them to call you and when. Its great service!
Although, I have also dealt with Amazon CS via email and had absolutely no problems.