Quote:
Originally Posted by Blossom
Thanks I just read up on dispute claim form. It's a little confusing but I may have to go that route. It's my first time using Amazon payments but I have always had good service using their regular site.
I use a prepaid card so there no way I can call them and have them dispute the charges.
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Last year I had ordered a book from an Amazon marketplace seller located in England for a Xmas present - they sent the wrong book. When I contacted them, they wanted me to pay all the return shipping costs, which they would refund AFTER they received & inspected the book - to make sure I was telling the truth I guess. I shot off a heated email to Amazon CS - which promptly refunded the full purchase price - and advised me I "should" return the book, but left it totally up to me. I still have the book, because the seller never responded to my request for a pre-paid RMA label to return it.