[wdi]

I am still waiting for the Kindle Touch that I pre-ordered on October 1, and the Kindle Fire that I pre-ordered on October 2. The tracking is showing that they weren't shipped until Novembe 17 from Phoenix (I live in New Jersey) with an estimated delivery of November 28.

On a side note: the additional Touch that I ordered on October 5 as a gift was delivered to the recipient last week.

So I contacted Amazon customer service, 1st by chat and then by email, and asked what the point was of pre-ordering when I could have bought them locally last week and not have to wait until the end of the month.

The response I get is a "how to tutorial" on understanding tracking numbers.

I reply that I already understood how to track shipments and that my question is not being answered. I further explain that I feel that Amazon has engaged in false marketing by stating that shipments would be prioritized by the date the orders were placed. No response.

So, I guess the lesson learned is that pre-ordering from Amazon doesn't mean squat. Oh well, maybe I expect too much from a company that claims to be the most customer-centric entity on the planet.