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Old 11-21-2011, 12:47 AM   #513
nhumdorn
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Posts: 6
Karma: 52416
Join Date: Nov 2011
Device: Kobo Touch
Quote:
Originally Posted by PeterT View Post
If this is a document in PDF format, frankly Kobo does not support PDF's all that well.

On the other hand, if it is an ePub then it can help greatly if you can open a problem ticket with Kobo, giving them full details of both the document and the font being used.

As far as I know, the official means to open a problem ticket is via an eMail to help@kobobooks.com .
The document is in ePub format. I will open a problem ticket as you suggested. Many thanks Peter.
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