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Along these same lines, we have a Linksys N router with Encrpyption on, along with a Charter cable modem , no matter what we tried, with Amazons help, the Download of books would not work. Amazon sent 2 more brand new K3's with Wi-Fi only, no luck.
I had the Charter people in, for a different problem, they replaced the Cable Modem, and for whatever reason, the download works. I cannot say exactly what truly 'fixed' the issue, just sharing our experience.
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