Pokee - most Kobo staff are pretty used to working weekends, so no need to wait until monday
Did you clear data and cache? Just wondering if something is hanging around. Could you also try to log in with a different account when you go through set up? Create a new one (assuming you have a spare email) and see what happens...
Let me know,
James
p.s. will on and off line today, so I may not respond immediately