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shawn99 · 11-18-2011, 07:14 PM

If you bought the KOBO VOX from http://www.kobobooks.com/ forget about returning the item to them. i had the issue(returning the device) escalated to tier 2 twice via the phone representative and still no response from them. it's been over 2 weeks.

Anyone know where I have to send this device? do i have to get a return authorization?

I have to put a complaint with BBB (Better Business Buerea) if this does't get resolved soon.

11-18-2011, 07:14 PM	#31
shawn99 Member Posts: 21 Karma: 10 Join Date: Feb 2007	If you bought the KOBO VOX from http://www.kobobooks.com/ forget about returning the item to them. i had the issue(returning the device) escalated to tier 2 twice via the phone representative and still no response from them. it's been over 2 weeks. Anyone know where I have to send this device? do i have to get a return authorization? I have to put a complaint with BBB (Better Business Buerea) if this does't get resolved soon. Last edited by shawn99; 11-18-2011 at 07:24 PM.