Quote:
Originally Posted by Albie
Hi Melmac, As I bought online I can find no phone number for "Angus and Robertson", they have finally answered my email but stated that I have to deal with the manufacturer who is Kobo, I have rung the phone number several times and been placed on automated hold from 10 to 45 minutes. They say this is a free call number but it has an international prefix so I am not convinced. I am waiting to check my phone bill before I try again as at this rate the phone calls could cost more than the ereader.
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It's annoying that you're not getting the help that you need with your screen if Kobo are not coming to the party then it is ultimately up to Angus and Robertson to find a solution they are the ones that took your money, I found this numer 1300 095 092 hopefully you will get a real person on the other end. Check the consumer protection site in your state for info before calling.