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Michael Sherman · 11-18-2011, 08:47 AM

Thanks James. I didn't realize that. A data wipe is exactly what I have been trying to avoid!

So to clarify, I would list Option 1 to be the 10 second power switch hold-down, Option 2 as reboot via button on back panel and if either of these don't fix the problem, then go to Option #3, the quick start with volume + hold-down, which wipes data.

Is Option 3 the same as clearing the device to factory defaults as found in the Privacy settings?

11-18-2011, 08:47 AM	#30
Michael Sherman Member Posts: 16 Karma: 20 Join Date: Nov 2011 Location: Toronto, Canda Device: Kobo Vox	Thanks James. I didn't realize that. A data wipe is exactly what I have been trying to avoid! So to clarify, I would list Option 1 to be the 10 second power switch hold-down, Option 2 as reboot via button on back panel and if either of these don't fix the problem, then go to Option #3, the quick start with volume + hold-down, which wipes data. Is Option 3 the same as clearing the device to factory defaults as found in the Privacy settings?